Privacy and Cookie Policy

1.  Introduction

NORMAN ARTIFICIAL INTELLIGENCE LTD ('we', 'our', 'us') is committed to protecting your privacy and complying with applicable privacy regulations. This Privacy and Cookie Policy explain how we collect, use, share, and protect your Personal Information when you use our AI products and services.

This Privacy Policy (the “Policy”) applies to all information collected through our website located at https://norman-ai.com  the “Website”) and/or any related services, sales, developments etc (we refer to all of these collectively in this Policy as the (collectively, "Services").

If you do not agree with this Policy, you should immediately discontinue use of our Services. If you have any questions or concerns about our disclosed practices with regard to your Personal Information, please contact us at contact@norman-ai.com

We may occasionally collect Personal Information from users. “Personal Information” means any information that can, alone or associated with other information, be used to identify an individual, for instance by reference of a name, a username, an email address,  IP address,  photograph or other data uploaded to our services. As detailed in this Policy, , we may use anonymized and aggregated Personal Information to train, improve, and evaluate our AI models and algorithms to ensure accuracy, safety, and performance.

By using our Services, you consent to the terms of this Policy and to our processing of Personal Information for the purposes set forth herein. If you do not agree with this policy, please do not use the Services.

If you or your organization enter into an agreement with us, either by simply using the Services and abiding by the terms and conditions available on the Website, or by executing another separate agreement, you also consent to our processing of your Personal Information as required under this Privacy Policy.

2. Personal Information and Data We Collect

We may collect and process the following categories of Personal Information: and data from users who are using our Services:

2.1.  User-Provided Data

• Account information: such as name, email address, and contact details.

• Payment information: if applicable, for billing and transactions.

• User inputs: text, media, files, or other content you provide to our Services and models including any user generated content or any other martials you upload.

• User feedback and communications: such as support messages or feature requests.

2.2. Automatically Collected Data

• Usage data:  timestamps, session duration, interaction logs, and  features used.

• Model interactions: input and output data used during AI model usage, including metadata.

• Cookies: including your login related information.

• Device and technical data: including IP address, browser type, operating system, and connection details.

2.3. Information we collect from third parties

• We may work with third parties that help us deliver the Services or process information.

• We may also work with third parties to provide additional information about business professionals who are interested in our Services, engage with our website, or interact with us on social media.

3. How We Use Your Data

We process Personal Information to:

•  Provide, maintain, improve and develop our AI products and Services.

• Operate and optimize model performance, safety, and reliability.

• Conduct internal research and product development.

• Comply with legal obligations, agreements and enforce our Terms and Service.

• Communicate with users, including updates, service notifications, and support.

• Conduct analysis or research for business operations or scientific purpose.

• For other business and legal purposes, including in order to detect and prevent fraud, to collect amounts owing to us, and maintain business records.

4. Ownership

• You retain ownership of the data, content, and materials you upload or input into our Services.

• We retain ownership of our models, systems, software, and any derivative developments or improvements created using your data. Outputs generated by our AI models may include your data and Personal Information and may be used by us, provided that any such use will be anonymized for research, product improvement and development, compliance etc. 

5. Data Usage and Sharing

We may use and share data and Personal Information under the following conditions:

• Internal Operations: For monitoring, product improvement, and model training.

• Model Training and Improvement: Inputs and outputs may be used, after anonymization, to train and refine our systems.

• Anonymized Sharing: We may share anonymized or aggregated data and Personal Information with AI model producers, developers, and trusted third-party partners for analytics, research, or integration purposes.

• Legal Compliance: Where required by law or to protect our necessary rights.

• Detect and protect against fraud.

• Business transactions: We may also share anonymized Personal Information with prospective purchasers exclusively to evaluate the proposed transaction; Those prospective purchasers may use and/or disclose anonymized Personal Information for purposes similar to those described in this Privacy Policy. 

6. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes stated in this Policy, or as required by law. Users may request the deletion or modification of their Personal Information at any time (see Section 8).

7. European Economic Area (EEA) and International Data Transfers

If you are a resident of the EEA you have rights under the GDPR. If data is transferred outside the EEA, we make reasonable steps to ensure adequate  protections.

8. Your Rights 

You have the following rights regarding your Personal Information and data:
- Access –  obtain a copy of your Personal Information.
- Rectification – correct inaccurate or incomplete data and Personal Information.
- Erasure – request deletion ('right to be forgotten').
- Restriction – to limit processing in certain cases.
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- Objection – object to processing, including automated decision-making.

To exercise your rights, contact us at contact@norman-ai.com 9. Data Security

We implement reasonable technical and organizational measures to protect your  Personal Information from unauthorized access, loss, or misuse, including encryption, access controls, and periodic security audits. However, no website, Internet-connected device or online platform is completely secure and we cannot anticipate all potential misuse of your Personal Information, and as a result, cannot guarantee absolute protection.

10. Cookie Policy

Our Website and Services use cookies to enhance your experience. We use cookies only for the purposes of delivering, updating, monitoring, improving the Services, and maintaining security on our Services by detecting, preventing and responding to any type of threats or incidents. We may collect Personal Information and data through those cookies. If you do not wish to accept these cookies and you decide to disable them, you will not be able to access and use the Services.

The  Cookies we use 

- Essential Cookies: Required for our Services to function (e.g., login, navigation).
- Statistical Cookies: Used for analytics and understanding usage patterns.
- Performance and Analysis Cookies: Help improve functionality and efficiency.
- Third-Party Cookies: Used by external tools for analytics, performance monitoring, and service integration.
You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

11. Updates to This Policy

We may update this Privacy and Cookie Policy from time to time at our sole discretion. Changes become effective  2 days following posting the revision to the Policy on our Website. Continued use of the Services 2 days following such posting means you accept those changes.

12. Children’s Privacy

We do not knowingly collect any Personal Information from children under the age of 16. If you believe we have obtained Personal Information associated with children under the age of 16, please contact us using the information below

13. Contact Us

Email: contact@norman-ai.com

Address: Harav Ovadia Yosef 7, Herzliya, Israel